Voice Recognition – Bank’s New Solution To Passwords

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One of the main struggles in many people’s lives is trying to remember their passwords. With more companies requiring passwords have different characters, upper and lower cases, plus a unique symbol, it makes it difficult for people to recall them off the top of their heads. Good news lies on the horizon though. Banks have been working on a solution to solve this by trying to implement voice recognition as your password instead.

On February 19th, 2016, HSBC announced that they would start implementing “voice biometric security technology” for the clients in the UK. The technology allowed banks to implement a program that would allow clients to be recognized by their voice when attempting to sign into their individual bank accounts. 15 million people are expected to have this program implemented by the 2016 summer. In addition to the voice recognition, the bank released a “touch ID” technology. For those who choose not to use their voice, they will be able to use their fingerprints to sign in.

HSBC spoke about how they plan to introduce the voice and touch technology into the Mexican, Canadian, French, American and Hong Kong markets in the near future. However, they did not release a time frame of when that would occur.  The bank is not the first financial company to offer this specific technology to its clients. Barclays, Vanguard and Banco Santander Mexico have already weaved it into their client’s accounts.

Nuance Communications are the company that supplies HSBC with the voice recognition technology.  They began to research vocal biometrics back in the early 90’s. It wasn’t until 2012 that banks began to have a demand to obtain this technology for their retail banking clients. Before that, many wanted it solely for their high profile clients and corporate wire transfers.

Many banks have shifted to the technology after becoming frustrated with passwords. In a 2014 study released by Verizon, two-thirds of all data breaches occurred from passwords being stolen or weak. As many banks need to reset their passwords often, it makes them vulnerable to hackers. In addition to the higher risk of attack, it often is costly and time-consuming to reset passwords.

The change from traditional passwords to voice recognition will take several years as the banking industry has millions of consumers that would need to adapt. As a high stake move, banks will move forward cautiously, but it’s more likely clients will see it mixed in with current trends.


David E. Mickey is a financial executive based in Buffalo, New York, and he’s an Enterprise Sales Executive at Docupace Technologies. Please visit his websites to learn more: http://davidemickey.comhttp://davidemickey.net/; and http://davidemickey.org/.

Invest in Recent College Graduates

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Today, a college degree does not equal a job offer. With the increasing amount of recent graduates flooding the workforce, there is simply not enough supply of professional jobs to meet the demands of an ever larger labor force. As a result, a college degree has lost its negotiating power, and many are left jobless without the work experience or skills necessary to grant them a job. However, recent college graduates can still present an array of benefits that older, more experienced workers simply cannot offer. The generational gap may indeed provide both pros and cons between possible employees, presenting employers with various options for both types of applicants. As an employer, a simple cost benefit analysis will allow you to weigh the benefits of hiring a recent college graduate.

Firstly, what are college grads doing to stand out in the job market? There are certainly a few possible steps recent college graduates can take to set themselves apart from the general applicant pool. The first obstacle recent college graduates meet is the experience trap. Most employers look for applicants with at least a year or two of experience in the relevant field. Recent college graduates should look into finding internships and temp roles that help them fill in any gaps in their resume. Another way of defeating the experience trap is by obtaining licenses and certifications in relevant fields. For example, if you’re looking into administrative or office management roles, Alex Vanover of business.com suggests obtaining a Microsoft Office Specialist (MOS) Certification, or becoming a Certified Administrative Professional (CAP). If you’re looking to fill an accountant role, a CPA or CMA is professional certifications that are well-regarded in the financial world. If you’re looking for minor roles, a Quickbooks Application Certification will work just fine. Such certifications prove to employers your commitment to the field you’re looking to break into.

Employers though worry that recent college graduates are simply not up to the challenge of a full-time job. A full-time job entails responsibilities that recent college graduates simply have not proven to fulfill. Therefore, it is certainly a risky proposition for employers to invest the time and effort necessary to train this demographic. However, some of the benefits recent college graduates bring to employers are quite great. For example, recent college graduates naturally require less compensation for their work than those more experienced workers. These individuals expect lower salaries because of their lack of experience, compared to individuals who already have years of experience ahead of them. Another benefit includes training. Training individuals on your company’s’ methods may be difficult when an individual has other methods already ingrained. A recent college graduate is much like a clean slate; they can be easily taught your methods without the worry of other ingrained methods interfering in the process.

If you’re an employer, definitely take a moment to consider hiring a recent college graduate. The benefits of hiring them should far outweigh any risks you may be concerned about. If you liked this post, check out my blog @David E. Mickey for more news and info. Thanks for reading!


David E. Mickey is a financial executive based in Buffalo, New York, and he’s an Enterprise Sales Executive at Docupace Technologies. Please visit his websites to learn more: http://davidemickey.comhttp://davidemickey.net/; and http://davidemickey.org/.